Sometimes you got a reward when you call customer care and complaints about the product. Giving some rewards and discount on products make the customer happy and forget his complaints about the product.
This is a very simple trick followed by most Multinational companies. In the article, we will talk about on TikTok video similar to this topic. So, Stay tuned to this article to know about it on video. There are some frequently asked questions in the last of the article.
Customer Calls Out Walmart for Giving Her 17 Chips When She Paid for 18
As we talked about in the introduction above, how do companies handle complaints from people? This is not a great trick but we can say it works very well. A woman who paid for 18 chips packets but she gets only 17, when she called at satisfaction no. she got a $25 compensation. She shared a video on her TikTok account @jai_tha_bae.
A woman revealed that she has a lovely set-up for her family to take away and enjoy single-serving bags of chips. However, a day after turning off the chips she bought from Walmart, Jai said she noticed a bag missing from the variety pack—she received 17 instead of 18. Jai said she talked about the situation with her cousin, who criticized him for brawling over a bag of chips. “You’re gonna spend more gas going to Walmart to exchange this bag than the [single] bag of chips it’s worth.”
They told to Jai. “First of all, nobody is going to Walmart,” Jai said. Jai decided to call the customer satisfaction number printed on the back of the Value Variety Pack. When she first spoke to an employee, they suggested she take the bag back to the store and have Walmart exchange it.
But this idea has also gotten fail because her children already started eating the chips. Jai recalled telling the employee, “I was like, ‘Listen, the number on the back says, ‘If you are not satisfied, call the number.’ Is this not the number? And am I not satisfied?'”. After taking a suggestion from his senior, they offered Jai a $25 gift card as compensation for his mistake. “Absolutely, thank you, thank you!” Jai said. “Guess who finna buy more chips? I hope it’s only 17 in the bag.”
The video of Jai got them around 279.9 k views in some days with 23.5k likes and hundreds of comments in the video. One user commented, “closed mouths don’t get fed. sometimes I’m willing to stick up for myself because I never know what I want will attach to me !” On this Jai replied to the user, “Exactly!! It’s not wrong and it can’t hurt!”
Another user commented, “That’s Walmarts favorite thing to do. They will $25 gift card you to death lol. I got one when there was a problem with my cake 😎” Jai also replied to this user, “😂I never knew! And the way he threw it out there so fast as soon as my pitch went a tad higher, he does this all day!😂😂😂”
So, you can see how she was happy after getting a $25 gift card. We know this amount is not small but for these multinational companies. It is only a great idea to shut the mouth of customers.
Frequently Asked Questions:
Q1. For how many packets she paid for?
Ans. She paid for 18 Packs of chips
Q2. How many packs of chips did she get?
Ans. She gets only 17 packs of chips.
Q3. What is the worth of the gift card she gets in compensation?
Ans. The worth of the gift card is $25.
